Press Desk
News, interviews, or information verification have a separate line; typically a response arrives within 1 business day.
pg99 Support and Media Contacts in One Place
If you're new, don't worry; this page shows pg99 Support, pg99 Contact, and pg99 Help's essential paths. Dhaka readers can quickly discuss with bKash, Nagad, and Rocket.
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pg99 Support: Press and Media Contact
Press coverage: if you want it, first view this section here; the pg99 Support team's work, response time, and where questions go are clear; two tasks are kept separate: media verification and user help.
Media requests from Dhaka: information arrives quickly via email, in-app messages, and the help center; these three avenues provide initial response.
Fast Response
For small requests, the reply often arrives the same day; for larger coordination, it may take longer.
Verified information
Official information is given first, so wrong numbers or old screenshots are less likely.
- Media Team: Official statement and cover notes
- Response time: 1 business day target
- Language: simple Bengali, short messages
pg99 Contact Support Information
One number cannot convey everything, so in this ribbon-style the most essential information is kept together, enabling first-time readers to quickly know whom to write to.
4.6 / 5
Users with average ratings prefer faster support.
6,284
Most repeated questions from reviews are collected here.
136,221
Active users; peak times support line stays open.
99.5%
Uptime, so the contact page stays quite stable.
Media Resources: pg99 Help Center
Cover story writing? Then this section will make your work easier; pg99 Help Center provides brand kit, images, and identifying information at a glance.
External messages require correct references, so three resources are kept separate, so reporters from Dhaka or other cities do not experience delays.
Press Kit
Logo, color, and usage guidelines come together; copy-paste mistakes decrease.
Brand assets
Screenshots and banners are kept in separate files; names are easy to understand.
Leadership Identity
Brief bio and role info in media notes; easy to use.
If needed directly pg99 FAQ See the general policy Privacy Policy And Terms Page is useful
General contact paths
Even without media requests, contact is needed for login problems, app issues, or account verification; separate paths are provided.
For people, everything is kept simple; to ask about bKash, Nagad, and Rocket, a small question is enough.
App Support
If the APK won't launch, what to do is also described; many Android users find solutions here.
Payment Questions
In Bangladesh, any general questions about bKash, Nagad, and Rocket can be asked.
If sign-in is required pg99 Login Page Open a new account Register Page is ready
3 questions about media coverage
Pg99 name usage in press?
Yes, use the official name; incorrect spelling may confuse readers.
Time to obtain a press kit?
Usually shared within 1 business day; larger media requests may take a bit longer.
From Dhaka, quick reply possible?
Subject, medium, and deadline in one line; clear requests yield replies.
If you have more questions pg99 Help Explore first, then you can start using the app directly.
Contact in 3 easy steps
1. Choose topic
Media, account, or payment? Choose one topic to keep messages short.
2. Send via correct
Separate notes for press; separate help paths for general questions.
3. View answer
Many messages return within 1 business day; rush is lower.
Experiences of city readers
A few short messages give the most realistic picture; Dhaka readers usually want quick answers, while users in other cities prefer simple instructions.
The press kit was organized; we got everything in 1 day.
Riaz, Dhaka
There was trouble logging in; I got a direct answer in the Help Center.
Mehjabin, Chittagong
The bKash answer was very clear.
Sajid, Sylhet
Get the pg99 app now
If you want to launch the app after viewing contact, download it below; open the pg99 app to access login and help.
Download the pg99 app